Help explains the individual site function currently in use. If you are having problems using the platform, this is the first place to go.

  • Click on the question mark or on "Help" in the task bar at the top of the page.
  • A pop-up window with the relevant help information will open. In most cases, it should answer your question.

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You can reset your password here.


If your problem remains unresolved after you have used the help function and read the FAQs, please contact our support team. Describe the problem as precisely as possible, including any relevant technical information and error notifications.